The hotel is good standard and comfy. The attentive personnel informed us when a room would become available. The lobby bar is a nice plus. We would come back for sure as it met our demands.

Close to my office - good for a few nights.

Exceptional experience, the hotel is ideal with decent location down the street from the Bart station. Well-appointed and new-fashioned rooms with fridge, the normal shower gel and laundry, wonderfully helpful staff.

The location was comfortable and decent, just a short walk from the Oakland Museum of California, and conveniently close to the Bay Area, San Francisco, Bart station, and various restaurants.

Good location close to the BART station and Chinatown.

Someone was smoking on my "non-smoking" floor and the stench of cigarettes seeped into my room and was overwhelming when I opened the door.

This place is comfortable and conveniently located within a 10-15 minute walk from a Sunday farmers market, offering modern and clean rooms with a desk and fridge.

Comfy beds, very clean, awesome staff

Housekeeper opened the door while I was naked lol

This place is nice and clean, with a great design, located in a beautiful building, and offers delicious food and drinks at the lobby bar.

For the expensive price we expected a lot more.

It was very hard to find the entrance to your hotel using Garmin. Your valet/perking is on 9th, Garmin mapping sent us to Broadway. Granted we arrived during rush hour, I spent 25 minutes navigating all the wrong one-way streets. That set me off in a bad mood. Then not to have a morning meal in the cost included. We spent a very pleasant previous night in Sonoma for half the cost, much more in the range acceptable to us with a fixed income. The view of apartments with clothes and laundry out on the balconies was fun.

The room was a nice size and accommodated me perfectly. The setting was convenient, close to the farmer's market, Jack London Square, Chinatown, the Fox Theatre.

When I checked in I turned the heat on and left.Came back later only to find out it wasn't working. Waited 30 mins and called the from desk after midnight and eventually was given another room.

Loved the spacious and clean rooms. The location was perfect for our needs and we found plenty of dining options nearby. The staff was friendly and helpful, especially when we needed directions to a nearby attraction. we would definitely recommend this hotel.

location,staff and eventual comfort were excellent

this is our second visit in winter (one month apart)and the heaters were not functioning forcing us to relocate to another room on both visits...also during this visit the two rooms were noticeably dirty with large stains on both the furniture and rug

Convenient location, helpful staff, quick check-in, easy parking. Comfy, clean, quiet rooms for a good night's sleep. Close to marathon route, friendly staff, clean and spacious rooms. Friendly, attentive staff, quiet room, perfect location for convention center access. Good nearby eating options, nice workout facilities.

The hotel is well-maintained with all you need for a very pleasant stay. The rooms are a nice size with comfortable beds and safe. The lobby bar is good, loved this place.